Within hours of the Wang Fuk Court fire, international news channels were broadcasting harrowing scenes of burning buildings and a community in chaos. Thousands were displaced, the death toll has, sadly, reached 160, and the city is still seeking answers. Hong Kong was thrust into the global media spotlight, drawing its most intense scrutiny since 2019.

While the Tai Po fire dominated international coverage, the deadly floods in southern Thailand and landslides in West Sumatra received limited attention, highlighting how unevenly the world responds to crises.

I was attending the “Think Business, Think Hong Kong” event in Milan when I saw the first images of the burning buildings. The event, organised by the Hong Kong Trade Development Council, brought business and government leaders together to showcase the city as a gateway and partner for international companies eager to enter Asia.

Local organisations responded swiftly, with government agencies and charities setting up relief channels and help desks. Donations arrived from residents and large corporations. Banks offered repayment holidays, insurers promised to expedite claims and countless volunteers arrived with food, blankets and other essentials. Many stayed for evening vigils to support families who had lost everything. Over HK$3.4 billion (US$437 million) has been raised.

This display of solidarity was vital for public confidence, reaffirming that Hong Kong remains capable of empathy and collective action during moments of profound loss. The immediate concern is the well-being of displaced residents, which temporary accommodation cannot fully address. The trauma has affected first responders, residents and the general public. Support must go beyond financial assistance to include mental health and community well-being.